All orders placed before 12pm will be dispatched same day mon-fri
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Frequently Ask Questions

What delivery service do you use?

All standard UK deliveries are sent via Royal Mail Tracked 48.

Standard delivery : £5.95

Yes. You can upgrade to Royal Mail Tracked 24 by selecting the Express option at checkout.

Express delivery:

  • £7.95 for orders £20 and under
  • £10.95 for orders over £20

Orders placed before 12pm (Monday–Friday) are usually dispatched the same day.

Orders placed after 12pm or over the weekend will be dispatched on the next working day.

Each order can be shipped to one delivery address only.

If you need to send gifts to multiple addresses, please place separate orders or contact us and we’ll be happy to assist.

If your order hasn’t arrived within the expected timeframe, please email us at

info@boxedbyfabmie.com and we’ll look into it immediately.

Occasionally, parcels are returned to us if:

  • the delivery address was incomplete or incorrect
  • Royal Mail were unable to deliver and the item wasn’t collected from the depot

If your parcel is returned, we can:

  • Re-send it for a re-delivery fee of £4.95, or
  • Provide a refund (minus £6.95 to cover original postage and admin costs

Please note: personalised items cannot be refunded.